Write to hi@roadme.no. A person reads it, and we answer.
Tell us the route, the vehicle you set, and what you were charged. Ferry fares and toll rates come from official sources and change a few times a year, so a figure that is out is something we want to see rather than something you should work around.
There is a daily limit on how many different routes one person can price, so that nobody can exhaust the service for everyone. It resets the next day. If you are hitting it during ordinary planning, write to us — that is a limit set wrongly, not you using the app wrongly.
Roadme is free for private individuals and stays that way. If you drive for a living — haulage, a rental fleet, tours — and want to use it regularly, write to us and we will set it up for you with the capacity you need.
If you signed in, «Delete profile» at the foot of the app removes everything: the counter on our server, your saved car and routes on the phone, and the Apple sign-in. Nothing has to be requested and nothing is kept back. What we hold and for how long is set out in the privacy page.